Out of Hours
When We Are Closed
In the case of urgent need when the practice is closed you can call the Out of Hours Service on telephone number 01255 674373 where your call will be automatically transferred to the out-of-hours service.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
NHS 111 Service
In order to comply with the new 111.
Your call is answered by a trained adviser who will be able to assess and give any advice you may need or direct you to the most appropriate local service that can help you best. Therefore, the outcome of the call could be anything from the dispatch of an ambulance to simple health information. Patients could be advised to visit their nearest open pharmacy, attend A&E, a walk-in-centre or an out-of-hours doctor.
(Patients can also ring 111 at any time of the day for help and advice – as with the previous NHS Direct Service).